These terms and conditions (as amended from time to time) govern your use of all Pyyrah services. If you do not agree with these terms and conditions, please do not use our services.

Please review the following terms carefully before using any Pyyrah services. You should also read our Privacy Policy, which can be found on our website.

1. Introduction

1.1 This Service is owned and operated by Pyyrah Limited, a company registered in England and Wales with company number [Insert Number], and its registered office located at 27 Old Gloucester Street, London, England, WC1N 3AX.

1.2 The term “Service” refers to any website, mobile site, app, application, and other digital platforms or services owned and operated by Pyyrah, including all related content, functionality, and resources.

1.3 “Content” refers to all materials available through the Service, including but not limited to text, graphics, videos, audio, software, articles, and other media, whether created by Pyyrah, licensed by third parties, or submitted by users.

1.4 “Pyyrah,” “we,” “us,” and “our” refer to Pyyrah Limited, its subsidiaries, affiliates, and authorized representatives.

1.5 “You” and “your” refer to the individual user of the Service, including visitors and contributors.

1.6 You acknowledge that by accessing or using the Service, you agree to comply with these Terms and Conditions, as amended from time to time.

1.7 Pyyrah reserves the right to update or modify these Terms and Conditions at any time. Updated terms will be effective immediately upon posting to the Service, and continued use of the Service constitutes acceptance of the updated terms. It is your responsibility to review these terms periodically.

1.8 If you do not agree to these Terms and Conditions, you must immediately stop using the Service.

For any inquiries about these Terms and Conditions, please contact us at engage@pyyrah.com.

2. Age Limit

2.1 You must be at least 16 years old to use the Service.

2.2 If you are aged between 16 and 18, we strongly recommend obtaining permission from a parent or legal guardian before using the Service or providing any personal information online.

2.3 Pyyrah encourages parents and guardians to educate their children on safe and responsible internet usage. Resources for internet safety can be found here.

2.4 Users under the age of 16 are not permitted to use the Service. If we discover that a user under 16 has provided personal information, we will take steps to delete such data and terminate the account if applicable.

If you have any concerns regarding this policy, please contact us at engage@pyyrah.com.

3. Third-Party Links and Services

3.1 The Service may include links to third-party websites, services, or platforms, including advertisers, content providers, and social media networks. These links are provided for your convenience only, and Pyyrah does not control or endorse the content, functionality, legality, or practices of these third parties.

3.2 By accessing third-party services via links from the Service, you acknowledge that:

• Pyyrah is not responsible for the privacy practices or content of these third-party websites or services.
• Any interaction you have with these third parties, including the sharing of personal information, is at your own risk.

3.3 The Service may also include certain features or functionalities operated by third-party service providers, such as:

• Payment processing systems.
• Social or community discussion areas.
• Multimedia galleries (photo/video).
• Blog or content management tools.

These third-party providers may require you to agree to their own terms and conditions, which are separate from Pyyrah’s. Pyyrah disclaims any liability for the actions or omissions of these providers.

3.4 Any third party or service linking to or interacting with the Service must not:

• Create a browser frame or border environment around Pyyrah’s content without prior written consent.
• Copy, scrape, index, or aggregate content from the Service for commercial or public use without authorization.
• Imply any endorsement or affiliation with Pyyrah without written consent.
• Use Pyyrah’s trademarks, branding, or intellectual property without prior permission.
• Contain content that is unlawful, offensive, defamatory, or harmful to Pyyrah’s reputation.

3.5 Pyyrah reserves the right to request the removal of unauthorized links or actions that breach these Terms and Conditions. Failure to comply with such a request may result in legal action or other appropriate measures.

If you have questions regarding third-party links or services, please contact us at engage@pyyrah.com.

4. Use of the Service

4.1 You may use the Service for personal, non-commercial purposes only. This includes:

• Viewing and displaying Content on your device.
• Printing individual pages for personal use.
• Storing Content on your device for personal, non-commercial use.

4.2 You must not:

• Use the Service for any commercial purpose without prior written consent from Pyyrah.
• Copy, reproduce, distribute, publish, or modify any Content from the Service without authorization.
• Use the Service for any unlawful purpose or in violation of any applicable local, national, or international laws or regulations.
• Harvest, scrape, or mine data or Content from the Service for any purpose, including the training or development of artificial intelligence or machine learning models, without prior written consent from Pyyrah.
• Introduce any viruses, malware, or other harmful material that could compromise the security or functionality of the Service.
• Attempt unauthorized access to Pyyrah’s servers, databases, or systems.

4.3 You agree not to:

• Disrupt, interfere with, or compromise the Service or its associated software, hardware, or servers.
• Use the Service to transmit or facilitate the sending of unsolicited promotional materials or spam.
• Attempt to reverse-engineer, decompile, or otherwise tamper with any software or applications associated with the Service.

4.4 You must not upload, share, or submit Content to the Service that:

• Is offensive, defamatory, obscene, or violates the rights of others.
• Promotes illegal activities or encourages harm to others.
• Contains viruses, malware, or other harmful components.

4.5 Any violation of these terms may result in:

• Immediate suspension or termination of your access to the Service.
• Legal action, where applicable.

4.6 Pyyrah reserves the right to monitor and restrict access to the Service to ensure compliance with these terms.

For any concerns or queries about acceptable use of the Service, please contact us at support@pyyrah.com.

5. User-Generated Content (UGC)

5.1 Definition of UGC
“User-Generated Content” (UGC) refers to any material that you or other users upload, submit, post, or share on the Service, including but not limited to text, images, videos, audio, comments, and other media.

5.2 Ownership of UGC
By submitting UGC, you confirm that:

• You own or have the necessary rights, licenses, and permissions to share the UGC.
• Your UGC does not infringe on the rights of any third party, including intellectual property, privacy, or other proprietary rights.

5.3 License to Pyyrah
When you submit UGC, you grant Pyyrah a non-exclusive, royalty-free, perpetual, worldwide, and irrevocable license to use, modify, adapt, reproduce, distribute, and display your UGC in any form or medium. This includes using your UGC for promotional or commercial purposes.

5.4 Acceptable Content Policy
You agree not to submit UGC that:

• Is offensive, defamatory, obscene, abusive, or discriminatory.
• Promotes illegal activities or violates any applicable laws.
• Contains harmful components such as viruses or malware.
• Advertises or solicits commercial activities without prior written consent from Pyyrah.
• Infringes on the intellectual property or privacy rights of others.

5.5 Responsibility for UGC

• You are solely responsible for the UGC you submit.
• Pyyrah does not endorse or verify the accuracy of UGC submitted by users and disclaims all liability related to such content.

5.6 Monitoring and Removal of UGC
Pyyrah reserves the right to review, monitor, edit, or remove UGC at its sole discretion, without prior notice, if it violates these terms or is deemed inappropriate.

5.7 Non-Confidentiality of UGC
You understand and agree that your UGC is not private or confidential and may be visible to other users of the Service.

5.8 Reporting Inappropriate UGC
If you encounter UGC that you believe violates these terms, you may report it to Pyyrah at engage@pyyrah.com. While we aim to address such issues promptly, we are not obligated to take any specific action.

5.9 Indemnification
You agree to indemnify and hold Pyyrah harmless from any claims, liabilities, or damages arising from your UGC or your breach of these terms.

For further questions or assistance regarding UGC, please contact engage@pyyrah.com.

6. Competitions and Promotions

6.1 General Terms
From time to time, Pyyrah may run competitions, free prize draws, promotions, or special offers through the Service. Each competition or promotion will be subject to specific terms and conditions, which will be made available at the time of participation.

6.2 Eligibility

• Competitions and promotions are open to participants who meet the eligibility criteria outlined in the specific terms for that event.
• Employees, contractors, and immediate family members of Pyyrah, as well as any affiliated companies, may not be eligible to participate unless explicitly stated.

6.3 Entry Conditions

• Participants must follow the entry instructions provided for the competition or promotion.
• Submissions that are incomplete, illegible, or received after the closing date may be disqualified.
• By entering, participants agree to abide by the specific terms and conditions for the competition or promotion.

6.4 Prizes

• Prizes are non-transferable, non-exchangeable, and cannot be redeemed for cash unless explicitly stated otherwise.
• Pyyrah reserves the right to substitute any prize with an item of equal or greater value if necessary.

6.5 Winner Selection and Notification

• Winners will be selected in accordance with the criteria outlined in the specific terms and conditions for the competition or promotion.
• Winners will be notified using the contact information provided at the time of entry. If a winner cannot be contacted within the time specified in the specific terms, Pyyrah reserves the right to select an alternative winner.

6.6 Use of Participant Information
By entering a competition or promotion, participants agree that Pyyrah may use their name, likeness, and submission for promotional purposes, in line with applicable privacy laws and the terms outlined in the competition’s specific terms and conditions.

6.7 Disqualification
Pyyrah reserves the right to disqualify any participant who breaches the terms and conditions, tampers with the entry process, or engages in conduct deemed fraudulent or inappropriate.

6.8 Liability
Pyyrah is not responsible for:

• Entries not received due to technical issues or other reasons beyond our control.
• Any damage, loss, or injury resulting from participation in the competition or use of a prize, except where liability cannot be excluded by law.

6.9 Changes or Cancellation
Pyyrah reserves the right to cancel, modify, or suspend any competition or promotion without prior notice if circumstances beyond our control make it necessary.

For any questions about competitions and promotions, please contact us at engage@pyyrah.com.

7. Intellectual Property Rights

7.1 Ownership of Content
All content available on or through the Service, including but not limited to text, graphics, images, videos, audio, software, and designs (collectively referred to as “Content”), is owned or licensed by Pyyrah Limited or its third-party licensors. This Content is protected by international copyright, trademark, and other intellectual property laws.

7.2 Trademarks
All trademarks, service marks, logos, and trade names displayed on the Service, including the “Pyyrah” name and logo, are the property of Pyyrah Limited or their respective owners. You may not use these trademarks without prior written consent from Pyyrah or the respective trademark owner.

7.3 Permitted Use of Content
You may:

• Access and view the Content on the Service for personal, non-commercial purposes.
• Print individual pages of the Service for your own personal use.
• Store individual pages electronically on your device for personal, non-commercial use.

7.4 Prohibited Use of Content
You may not:

• Copy, modify, reproduce, distribute, publish, or publicly display any Content from the Service without prior written consent.
• Use Content for commercial purposes without authorization.
• Remove, obscure, or alter any copyright, trademark, or other proprietary notices on the Service.
• Create derivative works, adapt, or exploit the Content in any form or medium.
• Use Content for data mining, artificial intelligence training, or any unauthorized scraping or harvesting.

7.5 Unauthorized Use
Making unauthorized copies of Content from the Service or using Content in violation of these Terms and Conditions may result in the termination of your access to the Service and legal action.

7.6 User-Generated Content (UGC)
For User-Generated Content (UGC) submitted by users, you acknowledge that you retain ownership of your content. However, by submitting UGC, you grant Pyyrah a worldwide, perpetual, royalty-free, and non-exclusive license to use, reproduce, distribute, and display your UGC as described in Section 5.

7.7 Reporting Infringement
If you believe that any content on the Service infringes your intellectual property rights, please contact us at engage@pyyrah.com with the following details:

• A description of the copyrighted work or intellectual property being infringed.
• The location (URL) of the infringing content.
• Your contact information.
• A statement confirming that you believe the use is unauthorized.

For further questions or assistance regarding intellectual property, please contact us at engage@pyyrah.com.

8. Complaints

8.1 General Complaints
If you have a complaint about any aspect of the Service, including technical issues, content accuracy, or user behavior, please contact us at engage@pyyrah.com. We aim to address all general complaints within five (5) working days.

8.2 Editorial Complaints
If your complaint concerns editorial content, such as articles, videos, or other published material, and you believe it breaches journalistic standards or contains inaccuracies:

• Your complaint must specify the exact content (e.g., title, date, URL) and provide clear details of your concerns.
• Submit your editorial complaint to engage@pyyrah.com.

We aim to acknowledge editorial complaints within five (5) working days and provide a resolution within 28 days, depending on the complexity of the matter.

8.3 Copyright Complaints
If you believe that your copyrighted material has been used or published on the Service without authorization:

• Provide a detailed description of the copyrighted material.
• Include the exact URL or location of the infringing material.
• Send your complaint to engage@pyyrah.com.

We will investigate copyright complaints and take appropriate action, which may include removing the infringing content.

8.4 Defamation Complaints
If you believe that content published on the Service defames you:

• Identify the specific content and explain why it is defamatory.
• Provide any evidence or context to support your claim.
• Send your complaint to engage@pyyrah.com.

We will evaluate your complaint promptly and take appropriate action in accordance with applicable laws.

8.5 User-Generated Content (UGC) Complaints
If you wish to report inappropriate or offensive User-Generated Content (UGC):

• Clearly identify the content and its location on the Service.
• Explain why you believe it breaches our Acceptable Content Policy (see Section 5.4).
• Send your complaint to engage@pyyrah.com.

We reserve the right to remove UGC that violates our policies or terms.

8.6 Escalation to Regulatory Authorities
If you are dissatisfied with how we have handled your complaint, you may escalate the matter to relevant regulatory authorities. For complaints about editorial content, this may include applicable press or media oversight bodies.

8.7 How to Submit a Complaint
When submitting a complaint, please ensure it includes the following:

• Your full name and contact details (email and phone number).
• A detailed description of the issue.
• Any supporting documents or evidence.

Complaints should be submitted via email to the relevant contact address listed above.

We are committed to handling all complaints fairly, respectfully, and in accordance with applicable laws and our policies. For further assistance, please contact engage@pyyrah.com.

9. Indemnification

9.1 Your Responsibility
You agree to indemnify, defend, and hold harmless Pyyrah Limited, its affiliates, subsidiaries, employees, officers, directors, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Service in violation of these Terms and Conditions.
• Any User-Generated Content (UGC) you upload, submit, or share through the Service.
• Your breach of any intellectual property rights, privacy rights, or other proprietary rights of any third party.
• Your violation of any applicable laws, rules, or regulations.
• Any misrepresentation or fraudulent action by you.

9.2 Extent of Indemnification
Your obligation to indemnify applies whether the claim arises directly or indirectly from your actions and includes, but is not limited to:

• Court fees and legal expenses.
• Compensation or settlement payments to affected parties.
• Costs related to restoring or protecting Pyyrah’s reputation, services, or assets.

9.3 Third-Party Claims
If any third party brings a claim against Pyyrah due to your actions or User-Generated Content, Pyyrah reserves the right to:

• Take full control of the defense process.
• Require your full cooperation in defending against the claim.
• Approve any settlements involving Pyyrah.

9.4 No Liability for Pyyrah
Pyyrah assumes no responsibility or liability for your actions or content and is not liable for any losses you incur as a result of claims made by third parties.

For questions or further clarification, contact us at engage@pyyrah.com.

10. Disclaimer of Warranty and Limitation of Liability

10.1 Disclaimer of Warranty
To the maximum extent permitted by applicable law:

• The Service is provided “as is” and “as available,” without any warranties of any kind, whether express or implied.
• Pyyrah Limited makes no representations or warranties regarding the accuracy, reliability, availability, timeliness, or security of the Service or its Content.
• Pyyrah disclaims all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and title.
• Pyyrah does not guarantee that the Service will be uninterrupted, error-free, or free of viruses, malware, or other harmful components.

10.2 Limitation of Liability
To the fullest extent permitted by law:

• Pyyrah Limited, its affiliates, subsidiaries, employees, officers, directors, agents, licensors, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to:
  • Loss of revenue, profits, business, or data.
  • Losses arising from delays, interruptions, or errors in the Service.
  • Damages resulting from the use or inability to use the Service or its Content.
• In jurisdictions where exclusions of implied warranties or limitations on liability for incidental or consequential damages are not permitted, liability will be limited to the fullest extent allowed by applicable law.

10.3 Maximum Liability
Pyyrah’s total liability to you for any claims arising out of or relating to the Service, whether in contract, tort, or otherwise, will not exceed the amount you paid (if any) to access or use the Service.

10.4 Exclusions
Nothing in these Terms and Conditions limits or excludes liability for:

• Death or personal injury caused by negligence.
• Fraud or fraudulent misrepresentation.
• Any other liability that cannot be excluded or limited under applicable law.

10.5 Third-Party Content and Links
Pyyrah disclaims all liability for content provided by third parties, including links to external websites, services, or resources. Your use of third-party content is at your own risk.

10.6 No Guarantee of Results
Pyyrah makes no guarantees or promises regarding specific outcomes, such as business growth, engagement, or success, from using its Service or Content.

If you have questions about this disclaimer, please contact engage@pyyrah.com.

11. Termination

11.1 Termination by Pyyrah
Pyyrah reserves the right to terminate or suspend your access to the Service, at its sole discretion, without prior notice, for any reason, including but not limited to:

• Violation of these Terms and Conditions.
• Engaging in fraudulent, illegal, or unauthorized activities.
• Non-compliance with applicable laws or regulations.
• Interference with the proper operation of the Service.

11.2 Termination by You
You may stop using the Service at any time. If you have an account, you may request its termination by contacting engage@pyyrah.com.

11.3 Effect of Termination
Upon termination:

• Your right to access and use the Service immediately ceases.
• Any Content or data associated with your use of the Service may no longer be accessible.
• Pyyrah is not obligated to retain or provide access to any data or Content submitted by you.

11.4 Survival of Terms
The following provisions will survive termination and continue to apply:

• Intellectual Property Rights (Section 7).
• Indemnification (Section 9).
• Disclaimer of Warranty and Limitation of Liability (Section 10).
• Governing Law (Section 16).

11.5 Reinstatement
Reinstatement of your access to the Service after termination is at Pyyrah’s sole discretion and may require additional assurances of compliance with these Terms and Conditions.

If you have questions regarding termination, please contact engage@pyyrah.com.

12. Privacy Policy

12.1 Overview
Your use of the Service is subject to Pyyrah Limited’s Privacy Policy, which outlines how we collect, use, store, and protect your personal information. By using the Service, you acknowledge and agree to the terms of our Privacy Policy.

12.2 Data Collection
We may collect personal and non-personal information about you, including but not limited to:

• Your name, email address, and other contact information.
• Information related to your usage of the Service (e.g., pages viewed, features used).
• Any information you provide when submitting forms, signing up for newsletters, or engaging with the Service.

For details on the types of data we collect, refer to the full Privacy Policy available.

12.3 Data Use
The information we collect is used to:

• Provide and improve the Service.
• Communicate with you about updates, promotions, or changes to the Service.
• Analyze user behavior to enhance functionality and user experience.
• Comply with legal and regulatory requirements.

12.4 Data Sharing
Pyyrah does not sell your personal data to third parties. However, we may share your information with:

• Service providers who assist in operating the Service (e.g., payment processors, analytics providers).
• Legal authorities, if required by law or to protect the rights and safety of Pyyrah or its users.

12.5 Your Rights
You have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccuracies in your data.
• Request the deletion of your personal data, subject to legal obligations.
• Opt-out of marketing communications at any time.

To exercise your rights, please contact us at engage@pyyrah.com.

12.6 Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on the Service. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy here.

12.7 Security
Pyyrah takes the protection of your personal information seriously and implements industry-standard security measures to safeguard your data. However, no system is entirely secure, and we cannot guarantee absolute security.

12.8 Updates to the Privacy Policy
We may update the Privacy Policy from time to time. Changes will be posted on the Service, and your continued use constitutes acceptance of the updated terms.

12.9 Contact Information
If you have any questions about our Privacy Policy or how your data is handled, please contact us at:

• Email: engage@pyyrah.com
• Address: Pyyrah Limited, 27 Old Gloucester Street, London, England, WC1N 3AX

For the full Privacy Policy, please visit our website here.

13. Governing Law

13.1 These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

13.2 Any disputes arising from or related to the use of the Service, these Terms and Conditions, or any associated policies shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13.3 If you are accessing the Service from outside the United Kingdom, you are responsible for ensuring compliance with the laws of your local jurisdiction.

13.4 The failure of Pyyrah to enforce any provision of these Terms and Conditions shall not be considered a waiver of its rights under these Terms.

If you have questions regarding this section, please contact engage@pyyrah.com.

For any questions or concerns, please contact us at engage@pyyrah.com or write to us at:
Pyyrah Limited
27 Old Gloucester Street
London, England, WC1N 3AX